Returns & Exchanges
At The Tank Museum Shop, we want you to be fully satisfied with your historical memorabilia and gifts. If you are not happy with your purchase, you can return your items within 30 days of receipt for a full refund or exchange.
Initiate Your Return
Contact our customer service team via email with your order number and the reason for your return to receive a Return Authorization number.
Pack Your Items
Securely place the items in their original packaging, ensuring all tags and historical documentation are included to prevent damage during transit.
Ship to the Museum
Affix the provided return label to your package and drop it off at your nearest postal service or courier collection point.
Receive Your Refund
Once our warehouse team has inspected the returned goods, we will process your refund or dispatch your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing